Check our Terms & Conditions below.
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Terms Of Service
This is a legally binding policy representing OneVirt’s Terms of Service ("TOS") in its entirety and supersedes any other oral or written agreement. These policies define the terms of service for a customer when they are using any services of OneVirt.
Any person using our services is bound by these terms of service. Any service purchased from us expressly implies that the customer has agreed to the terms of service listed herewith this document.
Definitions
“We”, “Us”, “Our” and / or “OneVirt”, “OneVirt” is the hosting service provider and maybe called by any one of these names. “You”, “Your”, “Client”, “Customer” and / or “Member” is the person or person’s representative who purchases hosting service(s) from OneVirt.
Acceptable Usage Policy
Spam Policy
By Defalt we have blocked port 25 on all our VPS servers. We encourage customer to use other 3rd party email service provide to send emails. However We may unblock port 25 on customer's request with valid reason. To do that customers need to open a ticket and have to provide us a valid reason.
Customers may not use our services for spamming activities / sending unsolicited emails / requests. If found doing so, we have the right to terminate customer account without any prior notification and no refund would be issued.
Content Storage And Account Security
At all times, the customer bears the full responsibility of contents stored on Onevirt servers. Any loss of content due to any reason is customer’s responsibility. We strongly urge the customers to take regular back-ups of their servers to ensure peace of mind and minimize losses.
The security of your account with Onevirt rests upon you as a customer. You must keep your password unique and must not share it with anybody else. If you notice anything wrong with your account / servers, immediately contact our support team and we’ll see what we can do about it.
You as a customer are solely responsible for any actions taken by your account and for the content stored on our servers by you. You agree to bear any charges which Onevirt may have to incur to make good the losses caused by your actions.
Onevirt does not undertake any obligations to provide servers management or security services unless the customer has requested them in advance by paying for them separately. Any help required from our technical team must be requested via ticket system which can be found in your client area.
The customer agrees to:
Copyright Policy / DMCA Policy
We respect the rights of copyright holders and follow the efficient notice and takedown procedure.
All Copyright takedown requests must be e-mailed to abuse@onevirt.com along with ownership proof / proof of rights holding or Send the hardcopy of this proofs to us directly to our Phisycal address. The request must also contain the clear details of infringer of rights and contact details of copyright owners / their agents. Once a request is validated, We will send notices to the server holder and request to remove the contain. OneVirt would immediately take down such content and could also disable access to the server containing such content if the notice ignored.
Server owners having lawful rights to such mistakenly removed content can contact abuse@onevirt.com along with proofs to file their counter notification.
Repeated infringers can have their accounts suspended without prior notice.
Resources Fair Share Policy
Our VMs are comes with Dedicated resources like RAM, DISKs, (CPU is exception). Avg Acceptable usage for CPUs is 25%.
However CPU usage can be burst up to 100% for 10 minutes, every 6 hours.
We will contact you and will ask you to get a plan with Dedicated CPU resourses if a server's cpu usage continues exceed the maximum acceptable amount.
OneVirt Private Limited. reserves the right to suspend and/or terminate services for excessive usage after 3 notifications.
There's no Fair Share limit on VMs with Dedicated CPU resources. You can utilize full 100% CPU 24/7 on Dedicated plans.
Amendments To Terms Of Services
OneVirt may, without prior notice amend this agreement from time to time and will do so by posting the new agreement on the OneVirt websites in place of the old agreement. Each and every such amendment shall be become effective immediately for all pre-existing and future accounts. If any material modification to this agreement is unacceptable to the customer it shall be customer's responsibility to terminate his/her subscription. If the customer does not terminate the agreement within 10 days of the material modification, then customer's continued use will mean that customer has accepted the amended or modified agreement and the agreement is in full force and effect.